Six answers, one check

Your Withdrawal Is Waiting on One Madnix Casino Check

Confirm who you are once, then withdraw without a wait: the licence requires it, and the review takes at most 62 hours.

Verify my account

Licensed & RegulatedGaming Control Board Curaçao OGL/2007/5664/856

Before you cash out

Where Your Withdrawal Stands Right Now

Open this table the moment a withdrawal sits pending and you want the short version.

Who runs the check

Madnix Casino N.V.

Issued by

Gaming Control Board Curaçao, OGL/2007/5664/856

Review time

62 hours

Needed by

Before the first withdrawal

Email for questions

[email protected]

Minimum age

18+

Step guide

Want Your Documents Accepted First Time?

Most rejections come from blurry photos, not missing papers, and each step below prevents that.

Where is the list?

Log in and open the verification area of your account, where the casino lists exactly which files it still needs from you.

Lying flat in daylight

Photograph your photo identification flat on a table in daylight, with all four corners visible and no glare across the text.

Match every name

Add proof of address and payment card images in the same place, then check that the name on each copy matches your account name.

The review window

Close the tab once the files are in; the review runs on its own and an answer arrives within 62 hours at the latest.

Document list

One Send Is Enough, Not Three

Finish this table and you will know which file proves what, so nothing comes back to you.

Photo identification

What it provesYour name and face

What to showAll four corners, no glare

Proof of address

What it provesWhere you live

What to showYour name and full address visible

Payment card images

What it provesThe card is yours

What to showBoth sides, middle digits covered

Fix What Came Back

Replace the Outdated Licence. A licence showing another surname or an address you have moved from leaves the checker unable to tie the file to you. Send the current licence, not the expired one Add a statement showing the new address

Newer Bill, Quicker Yes. A utility bill that is months old, or bills the checker cannot see a date on, proves nothing about where you live now. Pull a fresh bill dated this quarter Pick one with your full name and postcode

Upload It Uncropped. Trimmed corners or a photo taken at an angle hide the parts a checker must see, so the file is refused outright. Upload the untouched original file Lay the licence flat in daylight

Skip the Guesswork

Holding Curaçao licence OGL/2007/5664/856, Madnix Casino N.V. must track where stakes come from under AML rules set by the Gaming Control Board Curaçao. The request is routine: the same check runs on every player, and answering it moves your withdrawal along.

Depending on your answer, the team could request any of these, in English:

Recent bank statements
Payslip or salary advice
Tax return summary
Savings or investment statement
Proof of a property sale

When It Lands

Before Payment, After Sign-Up

This block settles when the request arrives, so no surprise lands mid-session.

Large Sum, Extra Paperwork

A payment far larger than your usual play prompts a funds question, and the team asks how the money was earned.

Can I Go Higher?

Ask to raise your own caps and the checker confirms you can afford the higher ceiling before applying it.

18 or Over Confirmed

Confirm you are 18 or over with photo identification, which the team checks before your account opens fully.

Your First Payout

Identity and address always clear before the first payout leaves, with photo identification, proof of address and card images.

Clear Route Ahead

Verification Answers At A Glance

Straight answers on identity checks, written the way Madnix Casino runs them for Australian players.

By when do I actually have to be verified?+

Approval is needed before your first withdrawal leaves the casino, and that is where the licence sets the line. Madnix Casino can also request the same papers sooner, either when you register or when your first deposit lands.

Can I send my paperwork from my phone?+

Yes, a phone camera is enough for every document the casino asks for. Shoot in daylight, keep all four corners in frame and make sure no detail is blurred. Files upload straight from the handset, so no scanner is needed.

What makes the casino ask about my source of funds?+

Routine AML rules under the licence, nothing more personal than that. Large or repeated deposits along with the amount you play can prompt the question. Answer honestly and briefly; the check clears and your account carries on as before.

How many hours should I set aside for the review?+

Allow 62 hours as the working figure, since a fresh upload can take that long to clear. Most answers arrive sooner, and the countdown starts the moment your documents land in the queue. Keep an eye on your inbox meanwhile.

My document got knocked back — what next?+

Re-upload a clearer version of the same paper rather than a different one. Blur, glare, cropped edges and out-of-date paperwork are the usual reasons a reviewer says no. Send the replacement to [email protected] and the queue picks it up again.

Will I have to send the same documents again later?+

Usually not, because a cleared profile stays on file. A new card, a changed address or a fresh source of funds question can bring a short second request. Repeat checks stay limited to what the licence actually requires.